§3 Changes and cancellations

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• Cancellation of a booking must be made in writing and is not effective until such cancellation is received by the Operator.
  
  
• The costs of cancellation are also applying in case the Customer resigns from service for any reasons beyond the control of the Operator, especially such as:
  - visa refusal
  - lack of documents required to cross the border
  - lack of payment in the required time
  - absence from the agreed meeting place
  - sikness and other
  - not allowance of crossing any country boarder through any customs official
  
  
• In case of a cancellation of the service the following fees may be assessed, depending on time of notifying the Operator. The amount paid by the Customer is reduced by the real amount costs of the fulfilment of the booking services.
  An approximate 20% cancellation fee may be applicable to all services cancelled prior to 30 days before service scheduled.
  Should a client cancel a booking 30days or less prior to service scheduled the following approximate cancellation fees may apply:
  
  

  Time period	Service fare
  30days -22days	25% of Service Fare
  21days - 15days	50% of Service Fare
  14days - 8days	75% of Service Fare
  Less then 8 days	95% of Service Fare

  
  The above mentioned calculation is only made on an approximate basis. In all cases the Operator makes the calculation individually.
  
  
  
• The manipulation fee for changes of personal data is the real cost of making such changes in all services, which is approximately 70PLN.
  
  

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