Terms & Conditions, §2 Reservations and payment • LeoTravel.pl™

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§2 Reservations and payment

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The Customer applies by filling in the “Reservation Form” on the website.
The booking-agreement with current price and payment data is sent within 3 days on e-mail given in the “Reservation Form”. If the reservation is refused the Operator will inform the Customer about the unavailability of services on the date in request.
The booking-agreement with current price is valid for 5 days from the day, when the Operator sent it to the Customer.
The reservation is confirmed, when the Operator receives a signed booking-agreement (via e-mail or fax) together with payment confirmation of a 20% deposit (in exceptional situations - an amount stipulated by the Operator on booking-agreement).
The signed booking-agreement together with payment confirmation (which written about in point 4) will be sent to the Operator within 5 days from the date, when the Operator has sent the booking-agreement to the Customer. (The booking-agreement sent by the Operator is confirmation of possibility to provide the service). The Operator reserves the right to cancel a booking in case of lack of payment or lack of signed booking-agreement. After that the offer and the price are not valid.
The full amount for booked services has to be paid (arrives at the Operators bank account not later than) till 21st day prior to the service – in case of individual booking and 42 days prior to the service – in case of group bookings (more than 9 people). Should the deadline not be kept, the Operator reserves the right to treat the booking as cancelled.
If the reservation is done later than 21 days prior to the service – in case of individual booking and 42 days prior to the service – in case of group bookings the full amount is payable. The Customer is obliged to send the signed booking-agreement together with the payment confirmation within 3 days from the date, when the Operator sent the booking-agreement to the Customer. (The booking-agreement sent by the Operator is confirmation of possibility to provide the service).
The Operator will send the confirmation document of the service purchase by e-mail, when both, signed booking-agreement and full amount are received.
The Customer is obliged to assure that the confirmation document of the service purchase was delivered correctly. In case of lack of this document or any irregularity in it the Customer is obliged to notify the Operator immediately.
The Customer is obliged to print the confirmation document of the service purchase and to keep it with him/her during the provided service. The Operator cannot be held responsible for any consequences of lack of that document.
The payment should be made by bank transfer to the Operator's account, whose number is placed on the booking-agreement or by credit card using a secure payment system on-line by prior arrangement with the Operator.
The Customer is obliged to cover all bank transfer costs or credit card fee (2,9%). In case that the Customer does not cover the costs mentioned above, the Operator will not confirm the reservation.
The Customer is obliged to send to the Operator a copy of the passport with personal data and a photograph not later than 7 days prior to booked service.
Sending signed booking-agreement and payment is understood as acceptation of terms and conditions and declaration that the Customer’s physical and emotional capabilities enable him/her to participate in ordered service. The Customer accepts terms and conditions on behalf of people he/she is buying the service for.
The Operator has the right to restrict access to the electronic service temporarily with no reason given, and bears no responsibility when the system is inaccessible for reasons beyond his control.
In case that the Customer makes changes in program, the Operator might require additional payment for covering the costs of the changes.
The billing price is given invariably in PLN (Polish zloty). The amount in Euro or other currency is converted using Polish National Bank's daily mid exchange rates and is stated in the booking agreement.